Last updated: 9 March 2026

Sherlock Home Surveys (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website sherlockhomesurveys.com or contact us regarding our surveying services.

Sherlock Home Surveys provides residential property survey services in York and surrounding areas.

Contact details:
Email: info@sherlockhomesurveys.com

We may collect the following personal information when you contact us or request a quote:

• Name
• Email address
• Telephone number
• Property address related to the survey
• Any information you include in your enquiry

This information is usually provided by you when you send us an email or use a contact form on our website.

We use the information you provide to:

• Respond to your enquiries
• Provide quotes for property surveys
• Communicate about services you have requested
• Deliver our surveying services

We do not sell or share your personal data with third parties for marketing purposes.

Emails and client communications may be stored securely using Microsoft 365 and associated business tools.

We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure.

Our website may use basic cookies to improve user experience and monitor website performance.

If analytics tools are used, they may collect anonymous information such as:

• pages visited
• browser type
• approximate location
• device type

This information is used only to improve the website and does not identify you personally.

We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

The legal basis for processing your data is typically:

• responding to enquiries before entering into a contract
• fulfilling our contractual obligations when providing services

Under UK data protection law, you have the right to:

• request access to the personal data we hold about you
• request correction of inaccurate data
• request deletion of your data where appropriate
• object to the processing of your data

To make a request, please contact us using the email address above.

You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data has been handled improperly.

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

We may update this privacy policy from time to time. Any updates will be posted on this page.

If you have any questions about this privacy policy or how your data is handled, please contact:

info@sherlockhomesurveys.com